Please pay within 3 working days of auction close. We accept payment by the following methods:

• Direct Credit/ Bank Deposit- Please refer to payment instructions emailed from Trade Me with all bank details, please use your username as reference when making a deposit.
• Cheque- Please email and advise you will be sending a cheque for payment, we will dispatch your order once the cheque has cleared (clearance may take up to 5 working days).
• Credit Card- Trade Me offers credit card payment via Pay Now. This option is sent to you at the close of auction.
• Cash- You can pay cash directly into our account at any Post Shop. Please refer to bank details sent via Trade Me payment instructions at close of auction. We also accept cash on pick up.

We are a GST registered company, so please ask if you would like a GST receipt.

Layby We are happy to offer layby on all purchases totaling $100 or more. Our terms are 20% to be paid within 3 working days and then the balance to be paid within 8 weeks of auction close. Goods are not dispatched until final payment is cleared.

Pick Up

16 Mokoia Road Birkenhead

Opening Hours: 9.30am-5.00pm Monday to Saturday Please not during January our opening hours are: Tuesday to Saturday 10am-2.00pm

Email or call 09 480 8192

Shipping

Our aim is to have all parcels on the courier within 24 hours (except weekends) of payment clearing in our account. We generally use castle and PBT Couriers who deliver Monday to Friday and require a signature (please advise if you want your parcel left if no one home). All parcels go track and trace and we can provide your number on request. Occasionally we use NZ Post for rural or island deliveries, these also go track and trace. We are happy to combine your purchases wherever possible to keep your costs to a minimum please call or email to get a quote.

In the unlikely event you have a problem with your product we offer a 30 day return to base warranty, this means you pay for return postage. This warranty does not cover accidental damage, wear and tear and misuse. At our discretion we will repair, replace or offer refund.

Damaged goods If your parcel is damaged in transit please do not sign for the parcel and call or email us within 4 days so we may make a claim against the carrier.

Your privacy is of utmost importance to us and under no circumstance will Kidzstuffonline disclose any details to a 3rd party. All information is considered private and confidential.

Company Name:

Kidzstuff Limited

Address:

16 Mokoia Road Birkenhead

Phone:

09 480 8192