We accept payment through Ping.

Ping allows for you to make immediate payment for your purchases by credit card or debit card on Trade Me.

We now also accept payments using Afterpay.

How long will my order take to ship?

Once your order is placed it will be sent to our warehouses for processing, then collected by one of our freight partners to deliver to your door.

Each product listing will show the time your order takes to ship ie. The time it takes to leave our warehouse.

Once my order ships, how long will delivery take?

In order to get your purchase to you in the quickest time possible, we use some of the world's largest freight providers. deliver time is 12-20 days.

Please choose your product/s carefully, as we do not provide refunds for products where you have simply changed your mind. This includes returns where you have selected a size of an item that doesn’t fit you, or where you simply selected the wrong product.

Returns Policy Terms & Conditions

Please choose your product/s carefully, as we do not usually provide refunds for products where you have simply changed your mind. This includes returns where you have selected a size of an item that doesn’t fit you, or where you simply selected the wrong product.

Our Returns Policy includes, and does not seek to exclude or limit, the rights you have under the Australian Consumer Law. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. The warranties and product support that we offer and provide pursuant to our Terms and Conditions are in addition to the consumer warranties and guarantees under the Australian Consumer Law.

What is your working time?

Monday to Sunday, 13:00-1:00

Can I enjoy special discounts if I want to buy more than 10 pieces?

Yes, if you purchase more than 10 items, you can use the FAQS ask to enjoy unexpected discounts.

What should I do if I have questions about how to use the product after purchase?

You can send us an email to ask us, we have professional staff to respond to product questions

mailto:tmredtagtown@sina.com