Once we have received your payment, your order will usually be dispatched within 12 -24 hours . Local free deliveries around Christchurch will be same day or next day on most ocassions, please advise if your order is urgent. Nationwide items will be delivered to most cities in New Zealand within 2-3 days. Larger items like shelf units may take up to 4 – 5 days depending on location, if in Doubt please ask.

If you are not 100% satisfied in any way with an item you have received, please let us know by email within 7 calendar days of receipt, and return the item to Shelfman for a refund within 14 days of your purchase. Returns can only be made once authorized by our Customer Service Centre. Shelfman may not always take responsibility for the cost of the return parcel/goods depending on the reason for the return, please feel free to discuss with us directly.

Due to the nature of the products we sell, we do not offer a money-back return policy for the products that have been opened and used.

All sales are covered by the consumer gaurantee act unless a longer warranty is advertised on the item purchased.

Company:

Shelfman

Store Location:

10 Paragon Place Sockburn Christchurch 8042

Open hours for pickups and inquiries:

Monday to Friday: 9.00am - 4.30pm Saturday: (Please call in advance on 02041045254)

Tel: Shelfman Store

020 4104 5254 or 027 2213686

https://www.facebook.com/ShelfmanNZ/