We only accept payments through Ping and Afterpay

Ping allows you to pay instantly for your purchases by credit or debit card or bank deposit on Trade Me.

We are not able to accept Sportsworld Store Credits, Gift Cards and/or eVouchers as a method of payment on Trade Me. 

Shipping Cost

Shipping costs vary dependant on whether it is being sent to a rural address. We charge $8 for Urban delivery or $12 or a Rural delivery

Shipping Method

We use Courier Post and New Zealand Post to deliver orders. When we dispatch your item to you, an email confirmation will be sent. If possible the item will be left in a secure location at the address specified.

Shipping Times

Standard NZ delivery is 2 business days to major cities, with additional time for rural deliveries.

Restrictions

Sportsworld Trade Me store offers delivery within New Zealand only. We do not currently ship to international or Freight Forwarders.

Packages do not ship from our store on the public holidays:

Please allow additional delivery times of up to 5 business days, if your order is placed within two days of the above public holidays.

Please note that orders placed after 12.00pm on a Friday may not be dispatched until the following Monday. Weekends and all

Public holidays are not classed as a business day. All orders will be processed on the first available business day.

At Sportsworld, we want you to shop with confidence. If for any reason you're not completely satisfied with your purchase, we offer a hassle-free return policy. Simply contact us and return the item within 30 days of purchase for a full refund or exchange. Please note that returned items must be in unused condition with all original packaging intact

1 Do you offer shipping services? Yes, we offer fast and reliable shipping services to ensure your orders reach you promptly. Shipping rates and delivery times may vary depending on your location Urban $8 Rural $12

2 What payment methods do you accept? From our trademe store we offer Ping and Afterpay

3 Can I return or exchange an item if it doesn't fit or meet my expectations? Absolutely! We understand that finding the perfect fit is crucial, so we offer a hassle-free return or exchange policy. Simply return the item within 30 days of purchase in unused condition with all original packaging for a full refund or exchange.

4 Do you offer any warranties on your products? Many of our products come with manufacturer warranties to ensure your satisfaction and peace of mind. Please refer to the product description or contact us for more information about specific warranty coverage.

5 Can I track my order once it's been shipped? Yes, you can easily track your order using the tracking number provided in your shipping confirmation email. If you have any questions or concerns about your order's status, feel free to reach out to our customer service team for assistance.

7 How can I contact customer support if I have any questions or issues? Our dedicated customer support team is here to assist you with any questions, concerns, or issues you may have. We strive to provide prompt and helpful assistance to ensure your shopping experience is enjoyable and stress-free.

Got a question or need assistance? Reach out to our friendly team via email, or visit us in-store – we're here to help!