Tinkr

TINKR accepts Pay Now, Bank Transfers, Credit Card and Cash purchases.

We start processing and packing your order as soon as you click 'Buy Now'. This helps us to send your goods quickly but this also means that we're unable to make changes to your order or delivery address.

Every order at TINKR promises fast shipping to your door, anywhere in New Zealand. Within 1-3 business days. Courier pickups Monday - Friday. Excluding public holidays. Our standard delivery requires a signature upon receipt, however type any delivery instructions in the box provided during the TINKR check out on how you want your order delivered. For example, No signature required or leave on front porch etc.

How fast is Courier Post?

While it is possible for many Auckland orders to be delivered the same day, delivery estimates are; North Island - Overnight. South Island and Rural - extra 1-2 days

WARRANTY

At TINKR we are proud to stand by products, and it is because of this that we off­er a 12 month warranty on all our products. Our warranty covers the replacement of a faulty mechanical part, labour costs and any other expenses incurred so long as the part was fi-tted by a MTA approved workshop. If the part was fi-tted by a backyard mechanic we are happy to issue a replacement part at no cost, but will not be liable for labour and any other expenses incurred. If a replacement part is not available, a refund of the original purchase price will be issued.

RETURNS

Please inspect your delivery immediately it arrives and notify on 0800 77 55 22 if there are any problems. If you have received a damaged item, we need to be notified within 48 hours of receipt.

If you are not satis-ed with any purchase, simply return the goods to us in original condition within 30 days, and we will exchange it, replace it, or refund you.

If the TINKR Team have made an error with your order or caused a problem, we will pay for the return postage. You can call us on 0800 77 55 22

RETURNS PROCESS

Using a carton or courier bag, package product and address to:

Returns c/-Tinkr

74 Yeovil Road Te Atau Peninsula Auckland 0610

Include proof of purchase and a detailed description of why you are returning the product. Once received in our warehouse, we will process the return within 1 business day to ensure a swift exchange or refund. We recommend using an insured courier service and that you keep a record of your shipment until replacement or credit is received.

THANK YOU FOR SHOPPING WITH TINKR!

Company:

Tinkr

Phone:

0800 77 55 22

Hours:

Monday to Friday: 9am - 5pm

Please contact the TINKR Customer Service team with any questions about our products or service.