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Ray White Pakuranga (Five AM Realty Ltd)
Penelope Franca

About Penelope Franca

Penelope brings the best of both worlds with the enthusiasm and energy of youth, and the experience and proven results required. Priding herself on excellence on in customer service, strong negotiation skills and high quality marketing.

Recognized as a top-performing agent in the Ray White Group- Penelope proudly achieved Premier Performer 2023 representing the top 11% agents of the Ray White group internationally. Penelope brings the best of both worlds with the enthusiasm and energy of youth, and the experience and proven resu...

Serviced areas

Howick

Pakuranga

Flat Bush

Farm Cove

Panmure

Mount Wellington

Sunnyhills

Penelope's career overview

Skills

Communication Skills

Customer Relations

Marketing

Negotiation

Targeted Marketing

Awards

National Award 2017 Customer Experience Ray White Premier Member 2017 Ray White Premier Member 2016

Penelope's testimonials

Great energy and enthusiasm shown in our marketing - Curtis Mountfort

Penelope has just sold our property at auction, with great success. A few difficulties cropped up, but she dealt with them efficiently and determinedly. She is very energetic and positive. Nothing was too much trouble and she w...

Penelope was wonderful! Excellent communication and got us an amazing price for our family home - Elizabeth Esperson

Penelope, is extremely knowledgeable about the eastern area, she was patient kind and had my best Interest at front of mind at all times. Highly recommend her to anyone. - Jennifer Hurstfiled

Penelope is very positive and enthusiastic about her work. She explained the auction process very clearly - Terence Sheahan

Second time I have used Penelope for a house sale - very professional and extremely helpful - nothing was too much and always replied to any questions, no matter what time. Went out of her way to help - Thanks Penelope - Kevin Fox

a true professional, great with buyers and us as clients. honest open and practical - Lynn Anne Johnson

For Phyl and I, Penelope proved to be the epitome of the right person to be in your corner when selling your property. We sold our property just as market started dropping and from the listing right through to the conclusion, we f...

Penelope has been an excellent agent. She made us feel that we were been well looked after during our house hunting and house buying journey. She understands our needs and our worries for being a first home buyer. Penelope is very...

Penelope is a cheerful lady, positive and energetic, she is very responsive and informative. We get notify on any activity done relating to our property. - Carmen Cheung

Penelope helped us immensely on our first home buying experience. We met Penelope at the very first open home we went to and fondly remember feeling welcomed and appreciated. Penelope provided us with honest feedback about the mar...

highly recommend salesperson - Douglas Foy

We were blown away by the high level of professionalism and focus Penelope showed throughout our whole campaign. - Emile Clayton

Penelope is a excellent Real Estate salesperson who achieved an amazing result for us, having engaged 4 active bidders at auction this year in a downturning market. She is completely honest and trustworthy. This is the second time...

We were considering options for who to list with and after hearing different pitches, we were pleased to choose Penelope given the strategy set out and her communication and enthusiasm. Calm and encouraging when outlining her reco...

Penelope and Tracy did a great job in marketing my place and kept in touch with whatever enquiries that they were asked. - Stephen Lim

A person who is both friendly and professional in the way she conducts herself. Her knowledge and the way in which she provides and presents it makes you feel very confident. - Ian North

She shows real interest in her clients and has a great balance between the professional and personal approach. - Johannes Low

Penelope never failed to answer any of our questions. She was patient, calm, considerate and always professional. - Ritchie Dolman

Penelope is a good listener. I met her through the sale of a neighbours property and maintained low-level no-hassle communication with her for about 2 years, before making my decision to sell my property. There was no pressure fro...

Penelope is a good listener. I met her through the sale of a neighbours property and maintained low level no-hassle communication with her for about 2 years before making my decision to sell my property. There was no pressure from...

Penelope never failed to answer any of our questions. She was patient, calm, considerate and always professional. - Ritchie Dolman

Penelope always kept me informed as to updates/procedures and requirements. - David Chalken

She shows real interest in her clients and has a great balance between the professional and personal approach. - Johannes Louw

Penelopes work could not be faulted. Simply fantastic and great attitude and personality - Steven Rush

Penelope was very friendly, positive, knowledgeable, and gave us the feeling we would definitely get a result. - Pat & Robert

Penelope as always provided excellent professional assistance and advice from start to end! - Ken Van Heerden

She was professional, friendly and confident to deal with and obtain a great outcome for the sale of our house. She guided us step by step and it resulted in a positive outcome. - Shiehaam & Simon

Very knowledgable, friendly and professional. She worked hard to get the very best outcome for me. - Janice Carlson

covered all points or obtained answers - Steve Williams

Penelope worked very hard, taking many people through our house for private viewings. She was quick to respond to our questions and kept us informed about how things were going throughout the process. She also did an excellent job...

Penelope was very knowledgeable and helped guide us seamlessly through the process of selling our house. Penelope was always clear about the next steps in the process which I really appreciated and made what could have been an ext...

You will never find a more dedicated person who wants to get the best result for you. - Michael Reynolds

Very friendly and easily the best agent our of the 10+ we dealt with - Scott D

Penelope was very professional in all aspects of the sale, she constantly kept us informed of viewers, and there feedback. Our house was very unique, and quite a challenge as it was a commercial building, and there was a gst com...

Everything went well, happy with the purchase. - Casey Chen

Listened and gave good information about thinking about how to sell youd house and why. - Sheree Colledge

Penelope is a fantastic person and always tried her very best throughout the sales process. She always kept us well briefed and went above and beyond to make sure our sale was a success. - Basil & Lynette

She is delightful. Interacts well with us being older. Nothing is too much trouble. - Gail & Bruce

Penelope has been extremely patient knowing for the last 2 years that we would eventually go on market and never became intrusive with that knowledge. When we went on Market she has given us 120% support and help. We are thrilled ...

She was hard working, realistic, transparent, and clearly in touch with the market. We felt she worked hard for us and not herself. - Sophie & Adam

From the first minute I met her, I knew she was a cut above the other agents. Penelope was awesome helping me understand the process. An absolute privilege to work with. My sale ran into some consenting issues, her knowledge of ...

She was very professional and kept us up to date with everything. - Public Trust

Very professional and honest. Great follow up. Well presented. Friendly and very on to it. Knows her product - Hemant Kohli

Penelope Franca is a very enthusatic, efficient and has wonderful communication skills. She made the whole process of selling our house and subsequently purchasing so easy! - Adrienne and Shane

very professional . good communication . - Gerard

Penelope was very professional and kept me informed every step of the way. She gave us detailed weekly property reports and was always available to answer any questions. - Elizabeth Willis

Penelope is always professional, reliable and has empathy for her clients. - Sarah Foune

Penelope has been very professional, easy to deal with and managed to find us a buyer within a week. Two years ago she also sold my parents place, we would definitely recommend her again. - Carl Grindle

Very helpful in every way. - Gino Petri

Great agent. Made the whole process seamless and very professional. - Lucy and Ben Campbell

Very helpful in every way - Gino Petri

Penelope is a wonderful agent and accommodated my request and arranged it with the vendor. I have appreciated her friendly manner and she is very caring. - Asha Patel

Penelope is very determined and stick to the problem which has occurred with following up. She’s also so easy to approach with and understanding my needs. - Bo Liu

Penelope has been exceptional. She has worked hard on behalf of the vendors and communicated well throughout the process. We have felt we were in a safe pair of hands in the decision to now sell the family home for the first time - Craig Gemmell

she was excellent and went the extra mile - - Mirelle Powell

Penelope put her heart and soul into selling our house and worked tirelessly right to the end. She was always punctual, friendly and pleasant. - Ruth & Ray Cooke

Penelope was always very friendly, polite and knowledgeable. came back with answers to questions promptly, and gave great advice. - Richard Devine

She showed empathy, great advice and was positive and encouraging - Richard & Denice Devine

She guided us through the process and always kept us informed. She respected our pricing and wishes. She offered expertise when required and let us take the lead when we wanted to. - Ben Murphy

Penelope was endlessly helpful, offered great advice, reassuring, accomodating and thoughtful. - Rachel Price

Penelope was extremely proactive throughout the whole process, kept her word, went above and beyond and is a lovely person. - Richard & Amanda Hart

Penelope was simply wonderful, she put 110% into everything to do with the campaign and sale of our house. - Andrew & Jess Denne

Penelope was extremely proactive throughout the whole process, kept her word, went above and beyond and is a lovely person. - Richard & Amanda Hart

Penelope was endlessly helpful, offered great advice, reassuring, accomodating and thoughtful. - Rachel Price

Sevwas very good - Ben Murphy

She guided us through the process and always kept us informed. She respected our pricing and wishes. She offered expertise when required and let us take the lead when we wanted to. - Ben Murphy

She showed empathy, great advice and was positive and encouraging - Richard & Denice Devine

Great communication, we knew at all times were we stood and what the process involved. Happy with the result - Kent McLachlan

Her practical knowledge of the market, buyer potential, staging of the home, marketing strategy are outstanding! She should write a book! - Chris Vincent

She is wonderful, gives her time to make things happen, gives great advice but remains neutral at the same time, and is just wonderful. - Chantel de Villers

This is the second property Penelope has sold for our family and on both occasions she has given us excellent service. She always goes the extra mile and we would recommend her in future to friends and family. - Carla Aro

Penelope came cross very efficient. Hard working. This is first time I went to open home to have first contact with her, she sold me. After that settlement, we are looking for lots little things, she will run for solution to help!...

She is wonderful, gives her time to make things happen, gives great advice but remains neutral at the same time, and is just wonderful. - Chantel de Villers

We always felt like we were the only vendors Penelope was dealing with at any given time. Penelope was always so prompt in communication. - Jay & Renee Huggett

Very professional and passionate about what she's doing-- truly a skilled sales person who enjoys her job, which reflects on the result. - Ramli and Carmen Lim

very professional and passion about what she's doing--truely skilled sales person who enjoy her job, which reflects on the result - Ramli and Carmen Lim

She is really friendly and knowledgeable about the whole process. This was all new for us & she never made us feel like our questions were dumb questions! She was always happy to clarify everything with us. - Brittany Gifford

Not pushy, extremely well presented with a fabulous friendly positive attitude - Andrew & Liz Birchall

She is very friendly but professional and does all the little things right. The bow is a nice touch and our daughter still puts special things in the gold key box. - Darryl & Rachael Mcleod

Penelope was incredibly professional and went above and beyond in her attention to detail and experience. - Nerida Cross

Penelope was just amazing. - Lisa Penman

Penelope worked hard for us and was friendly,honest and reliable in her dealings with us. - Jeremy & Michele Wright

Penelope has kept us well informed throughout the selling process which helped us to make right decisions. She is always available to answer questions and proven that she has in-depth knowledge of the real estate industry. How she...

Penelope was proactive, always positive, communicated with us constantly and worked very hard on a challenging situation. To go unconditional in 7 days was amazing, and all thanks to her dedication. - Sarah Cowan

Very professional agent, well organised, pleasure to deal with - Greg & Jackie Walker

We had a positive experience using Penelope for selling and purchasing. We recommend her highly! - Quentin Fogarty

We found Penelope to be a very high calibre real estate agent. Her communication was excellent, her selling skills and very positive never give up attitude made us feel very safe in her hands. I would highly recommend her, she was...

Penelope was great. Very helpful and caring. She made everything easy and we felt nothing was a problem for her. Would definitely use Penelope again - Heather Mosley

Very helpful!! - Neil Mcwilliams

Amazing service. Lovely person. Friendly and easy. Penelope was awesome! - Zac & Hayley Emery

Penelope has been amazing to deal with right from day one when we first met her. She was so clear about the process and confident in the strategy and sale price we felt in good hands. Her communication was excellent right through ...

Penelope has been amazing to deal with right from day one when we first met her. She was so clear around the process and confident in the strategy and sale price we felt in good hands. Her communication was excellent right through...

Amazing service. Lovely person. Friendly and easy. Penelope was awesome! - Zac & Hayley Emery

Very helpful!! - Neil Mcwilliams

Well above our expectation! - Heather Mosley

Penelope was great. Very helpful and caring. She made everything easy and we felt nothing was a problem for her. Would definitely use Penelope again. - Chris Grainger

Penelope was extremely helpful through the whole process. She was available virtually at any time of the day if I had any questions and always had a happy disposition. - Barbara Turner

Penelope was SO enthusiastic and motivated! She kept us fully informed every step of the way and was fun and cheerful and positive!!! - Eilish Logan

We had a positive experience using Penelope for selling and purchasing. We recommend her highly! - Quentin Fogarty

We had such a positive experience using Penelope, we'd definitely recommend here - Quentin Fogarty

Very professional agent, well organised, pleasure to deal with - Greg & Jackie Walker

Penelope worked hard for us and was friendly,honest and reliable in her dealings with us. - Jeremy & Michele Wright

Penelope was just amazing. - Lisa Penman

Penelope was incredibly professional and went above and beyond in her attention to detail and experience. - Nerida Cross

Not pushy, extremely well presented with a fabulous friendly positive attitude - Andrew & Liz Birchall

She is very friendly but professional and does all the little things right. The bow is a nice touch and our daughter still puts special things in the gold key box. - Darryl & Rachael Mcleod

She is really friendly and knowledgeable about the whole process. This was all new for us and she never made us feel like our questions were dumb questions! She was always happy to clarify everything with us. - Brittany Gifford

Friendly, always in contact to advise me how the process is going and feedback provided. - Kaysha

Very helpful, fast response to all my questions even after settlement. - Biwen Xu

Penelope has a very professional approach to her work, she is proactive without being pushy and we really enjoyed dealing with her - Rochelle Miller

Very likeable, professional and went the extra mile for us. - Stephen Kelly

She did her job and informed us of all situations. - Valerie Swasbrook

Very helpful and knowledgeable. Went the extra mile to achieve results. - Stephen & Beverley Kelly Wrend

Very professional, and supportive. She helped me through a very difficult time. The house sold very quickly, and I was happy with the price. - Elizabeth Dove

Penelope was always very professional , she kept good time, always presented well and always kept us up to speed with is goings on👍 - Ian & Sarah Lockwood

Penelope is very reliable, she is transparent in her marketing and very easy to relate to. - Jason Adams

Polite and professional. - Peter Segedin

Penelope's level of professional service and care with us during the sale process was amazing. I was quite stressed throughout the marketing campaign and Penelope was very reassuring and patient with me, which I appreciate so much...

Penelope kept us informed of the market for a year before we listed our property with her. She was always so positive and passionate about her role and was totally open and honest in all her dealings with us. Her enthusiasm was c...

Penelope kept us fully up to date on all aspects of the sales campaign. - Rog and Sue Kyle

Penelope went out of her way in helping us with any queries or concerns we had and was most informative on the auction process - Margaret Roberts

Penelope ticked all the boxes for us from the initial process until after auction. - John McKenzie

Penelope went out of her way to help us sell. While we weren't successful in selling at auction, we sold soon afterwards. - Clare Raybould

Penelope,is a very bright, high energy, enthusiastic, with personality, and always positive. - Liz & Doug Foy

Penelope was very professional and kept us informed every step of the selling process. She is very knowledgeable and caring and understood our concerns during the stressful selling process. - John Vincent

She is very helpful. - Jie Yu

Penelope went beyond expectation to deliver a great result - Janet Black

Penelope was a TREASURE to work with - utterly professional, reliable, reassuring and gave outstanding attention to detail and I'd recommend her without hesitation to ANYONE who was looking at selling a property - a total gem of a...

Very helpful, bubbly, there was nothing to much trouble for her to do and try to achieve what we needed in selling our house. Always there to assist, help, and as always very efficient in her ways of conducting the sale of our pro...

Penelope was very enthusiastic and professional in all her dealings with us. - Scott and Jenny Cornthwaite

It was an awesome opportunity to work with Penelope and certainly reccomend Penelope in the selling of property in East Auckland. She knows her area, is vibrant, energetic and 100% committed to her real estate - Jane and Byron Constant

She's the best person I've ever came across, her honesty and professionalism and the passion she puts into her job... she's good. - Victor Peyroux

Penelope is a fantastic agent. She responded promptly and honestly to all our queries. She acts with integrity and we have no trouble recommending her services. She takes time to get to know her clients, even after purchase. This ...

She's the best person I've ever came across, her honesty and professionalism and the passion she puts into her job..she's good.. - Victor Peyroux

Penelope was involved, forthcoming with information and always kept is up to date. Most importantly she is caring. - Marle van Niekerk

Penelope was very enthusiastic and professional in all her dealings with us. - Scott Cornthwaite

It was an awesome opportunity to work with Penelope and certainly reccomend Penelope in the selling of property in east auckland. She knows her area, is vibrant, energetic and 100% committed to her real estate. - Jane Stephen

She was friendly, kept in touch over the last few years, and very likeable. made some recommendations. - Manish Rama

Very helpful, bubbly, there was nothing to much trouble for her to do and try to achieve what we needed in selling our house. always there to assist, help, and as always very efficient in her ways of conducting a saleable property...

She is exceptional, nothing you ask is too much trouble! - Eugene De Villiers

Really happy with Penelope's professional service. Communication and advice she gave us was great. - Latoya Buckby

Penelope worked very hard and was at all times professional. The best agent we have ever had- honest and reliable. - Derek Crocker

We were very impressed with Penelope's enthusiastic and professional attitude. She went to great lengths to provide an excellent service and communicated very effectively about the whole marketing procedure. Her attention to detai...

Penelope was very professional with good communication. We felt confident and happy to sell our home with Penelope and will continue to use her services in the future. - Craig & Sophie Humphries

Penelope was extremely helpful during the whole process being available all hours of the day. - Brendan & Sam Redmond

We highly recommend Penelope. She is clearly passionate about delivering an excellent result and was professional and personable, keeping us well informed through out the process. We were pleased with the marketing campaign whic...

We are writing this short letter to you, to share our experience of selling our home at 62 Archmillen Ave with Penelope Franca. Least to say, she far exceeded our expectations, not just for the price of our home, but also the pro...

Penelope was great and so professional. I would recommend her to anyone and Ray White would be one of the best companies I have dealt with (Give yourselves a pat on the back guys) Keep up the good work Penelope. Busy=Happy - Victor Peyroux

Accomplished the mission. Very very humble. Concise. Direct. Compassionate. Penelope sent flowers and a visit on a personal basis as my wife had surgery and was recovering. Helpful and followed instructions and where it was necess...

She was fantastic. Very helpful, and nothing was ever a problem. - Jared Mitchell

Penelope was very helpful. She understood our requirements and helped us by showing various properties. She was there to help us make informed decisions. She worked tirelessly with us, I would like to thank her for getting my f...

While looking for a house to settle with my wife and my 2 years old son I met this wonderful Ray White Real Estate agent Penelope Franca, who treated us like family. She was friendly, helpful and dedicated to helping us finding a ...

We are grateful that Penelope acted for us with the sale of our home. She took care of it during marketing as if it were her own home. (We were away on holiday) Penelope was the only key holder and in charge completely. Penelo...

Penelope's properties

Here you can see all of the properties Penelope currently has for sale and has sold in the last 12 months on trademe.co.nz. It may not contain off-market and private sales.