Communicating as Professionals by Terry Mohan, Helen Mc Gregor, Shirley Saunders, Ray Archee

Paperback, 2nd edition 2008, 396pp, very good condition Whether you're intending on a career in health, education, the social sciences, engineering, business or IT, good communication skills are fundamental to becoming a successful professional. Communicating as Professionals explains all the key communication concepts and strategies you'll need to know in order to get your message accross and to understand others in a variety of settings. Covering modern communication theory as well as essential practical skills, it examines the everyday communication needs of both students and professionals. Topics addressed include interviewing, writing reports and letters, giving presentations, academic writing, influencing groups and resolving conflict. It also outlines essential tools and techniques such as active listening, assertiveness, verbal and non-verbal communications and negotiation.

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