Feature article

Buyer and seller insights survey - summer edition

We surveyed 1700+ Kiwi to understand current buyer and seller mindsets; and what that means for the property industry.

23 January 2025

23 January 2025

The highlights

Survey of 1,713 Trade Me users actively engaged in property searches and watchlisting*

  • 56.7% feel that it's a good time to buy (+3.6 points)
  • 39.4% of survey respondents are looking to buy property within the next year (+9.2 points)
  • 45.8% of homeowners are selling or were looking to sell in the next year (+10.2 points)
  • 65.4% of homeowners looking to buy in the next 6 months have owned their property for 5+ years
  • Over half of homeowners agree recent sales in the area are important or very important in deciding which real estate agents to use (55.5%)

Buyer positivity grows while homeowner sentiment remains muted

56.7% feel it’s a good time to buy (+3.6 points). In contrast, only 18.1% feel now is a good time to sell. 46.3% remain neutral which suggests that there’s still a lot of uncertainty in the market for homeowners.

What this means: There's an opportunity for agents to provide real-time market updates and highlight successes to help reduce homeowner uncertainty.

Buyer plans being brought forwards but caution remains

39.4% are looking to buy property within the next 12 months (+9.2 points). 26.8% of which are looking to buy in the next 6 months specifically. In addition to this, 10.8% are looking to buy within the next 1-2 years (-4.2 points) suggesting the OCR changes are having a positive effect on buyer plans and cutting back purchase timelines.

The data suggests buyer caution does remain, with cost of living and mortgage payments still sitting in the top three concerns. These have dropped slightly though which is promising. Cost of living is down 4.9 points to 40.5% and mortgage payments down 6.6 points to 35.3%.

It’s worth calling out that competition is starting to be felt again with 43.7% feeling it is a competitive market among buyers (+2.7 points). We’re still far off FOMO times but there is an upward trend.

Homeowners concerns are starting to ease, with more planning to sell

Overall, homeowner concerns are easing and more are looking to sell in the next 12 months compared to our spring survey in September 2024. Survey data shows the majority of homeowners who are looking to buy in the next 6 months have owned their property for 5+ years.

What this means: Spend time contacting past vendors who have owned their home for 5+ years first when prospecting for listings.

What vendors and buyers are looking for from agents

According to our survey, the number one most useful advice for vendors (pre sale) is the marketing and advertising strategy. This has surpassed the property valuation to claim the top spot for summer. When it comes to buyers, the number one thing they're looking for is advice on pricing.

But - to even get your foot through the door for that appraisal - homeowners are looking at recent sales in the area and using that information to help decide which agent to list with.

What this means: Keep your agent profile on Trade Me Property up-to-date with all of your latest achievements and when you sell a property, make sure you're adding the sold price to the listing. All of this can be done in your OneHub account. Last but not least, review your marketing and advertising strategy to see how it stacks up against your competition.

Key takeaways

To best position yourself for success this summer

  • Highlight your achievements and recent sales online - vendors want to know your success rate and buyers want to know sold prices.
  • Spend time contacting past vendors who have owned their home for 5+ years when prospecting for listings.
  • Be prepared with a marketing and advertising strategy that sets you apart from your competition.
  • Keep buyers in your pipeline with regular updates on upcoming, new and current listings - particularly where price is involved.

*This survey was conducted by Trade Me during December 2024 and collates answers from 1,713 Trade Me members. Datapoints are compared to our spring survey from September 2024.