Broken Computers Are Frustrating!
- Don’t wait longer than necessary for your repair.
- Don’t get bamboozled by geeks talking technospeak.
- Avoid cowboys without experience or accountability.
How We Can Help You.
- Save time waiting for repairs with our fast repair service
- Be in the know! Quickly find out precisely what is wrong, with our 3-hour assessment and get an accurate quote for how much it will cost and how long it will take.
- Your problem and the solution will be explained to you in plain English.
- Be assured of quality with our hassle-free guarantee – we stand by our work.
- Real people who answer the phone without you having to wait and wait and wait or press buttons.
- At YOUR place or ours!
CALL NOW 0800 349669
Guarantee: All our work is guaranteed for 3 months, and we always want to see you right. It’s frustrating when you have to bring your computer back or call the tech around again. It frustrates us too! It’s not helpful for anyone. So we work hard to avoid it by doing the repair right the first time. But sometimes mistakes happen. If we ever strike a problem we don’t hide from it, but rather we completely engage until the issue is sorted. We believe in our work so much we have a 120% guarantee.
CALL NOW 0800 349669
Services: Fixing is usually cheaper than replacing. So we fix all styles of computer - laptop, desktop, tablet etc. We can also provide insurance reports, phone support & remote repairs.
Call Us: Hours Mon-Fri 8.30am-5.30pm at your place or ours. Pick up service available if you are unavailable. Our fast computer repair service is standard & URGENT is available. Payment options - EFTPOS, credit, cash, internet banking, even cheque.
CALL NOW 0800 349669
Attribute | Value |
---|---|
Business name | Computer Help NZ (CHNZ) |
Location | Spreydon, Christchurch City, Canterbury |
About | Fast & friendly computer repairs. Great fast service from caring, experienced staff. Windows or Apple. Trusted by over 11000 customers since 1997. |
Services offered | Got any computer problem? Laptops, desktops. Windows, Apple, internet, printers or anything. We'll fix it! At YOUR place or ours! |
Areas serviced | All of Christchurch and Canterbury. ChCh, Lincoln. Rolleston. Prebbleton. Rangiora. Ohoka. Kaiapoi. Leeston. West Melton. To name just a few areas. |
Availability | Hours 8.30am-5.30pm Monday to Friday. |
Reviews
r********1 (12 Monday, 18 November 2024 )hi i have been hugely impressed with this organisation,very efficient and friendly. Reg
p*******5 (139 Monday, 21 October 2024 )Outstanding service! Dropped my ultra slow desktop in on Monday and had back Friday morning working better than new. Am a very happy customer.
p************e (18 Tuesday, 16 July 2024 )The team at Computer Help NZ where great to deal with. They acted fast and where very professional at the work the did. I recommend there service to anyone. Awesome job, Thanks.
f******2 (509 Saturday, 8 June 2024 )Kept fully informed as repair carried out.
l*********2 (40 Friday, 3 May 2024 )What wonderful service! I was hacked yesterday and a number of my accounts compromised. Wonderful Wayne sorted it all out today and spent over an hour with me checking settings and resetting passwords. He also set up Bitwarden for me and said to call if I had any more problems. I hadn't been home long when I did have a problem, called Wayne and he talked me through it. Turned out to be a minor hiccup. But apart from his skill that man has the patience of a saint! Highest recommendation A++++
b*****m (34 Friday, 12 April 2024 )Always find the help I need . I have been dealing with computer help for so long I don't remember the number of years !! Have had someone come to the house and always found that a good experience. Would not have stayed so long if I wasn't totally happy. Anne F
j******7 (27 Friday, 2 June 2023 )Great service - very efficient and professional. My 7 year old Apple iMac was very slow and replacing the hard drive has made it very speedy - its like a new computer. Highly recommended.
b********9 (153 Friday, 19 May 2023 )A BIG THUMBS UP to Computer Help Christchurch - my usual Provider had unfortunately closed down so due to a recommendation I went to CH - and I'm so pleased I did. Their communication and obvious computer expertise is excellent, and their pricing is very competitive. Plus, being an 'older person' they talk my language i.e. I'm not a 'tech' person, so that's important to me to understand what's going on but without the 'tech' language. A positive experience indeed - I thoroughly recommend CH.
m****r (144 Monday, 3 April 2023 )A 1st class computer service centre. Prompt, courteous service and affordably priced (significantly less expensive than other quotes for the same work - a 32GB RAM upgrade on a Mac Mini). An excellent result. This is a business well worth recommending to others.
j*******o (27 Monday, 20 March 2023 )I've been to Computer Help NZ in the past and even though my computer was beyond being able to be repaired that time round. I remembered how fast and easy it was to get help from Computer Help NZ so I went straight back to them with my current computer and once again found the lady at the front desk so lovely, personable and smiley. I didn't feel like an annoyance and was happy with everything they did for me. :)
m********y (90 Sunday, 12 March 2023 )Fantastic Service and follow up phone call - laptop works even better now
p***2 (5 Thursday, 23 February 2023 )Really good and quick service. The quote I was given was half the cost I was quoted from another place. The paperwork for the work done was very detailed and I was also given the offer to take my old battery. Highly recommend this place
j******e (4 Saturday, 28 January 2023 )As is usual with Computer Help NZ Ltd, the service was thorough and done to my wishes. The staff are very friendly and make it a pleasure to deal with them, plus I am lucky to have them near my home. Jill O'Malley
g****h (79 Friday, 23 September 2022 )Friendly knowledgeable staff, very efficient and provide value for money. Highly recommend. My old Mac needed some attention, I was presented with several options and accurate pricing information, it made the process so easy!
h********2 (5 Tuesday, 20 September 2022 )Service was friendly and helpful with a real understanding of the importance of having my laptop back a.s.a.p. I was kept in the loop the whole time and they sorted the problems in a very short time even after realizing that there were more and bigger problems than what was anticipated. I couldn't access my camera video after picking up my laptop so I returned it and within 2 hours it was ready for pick-up and I was even rewarded with an apology gift for having to take the laptop back for that
l***1 (93 Monday, 12 September 2022 )Wow what great service! The communication was excellent. Appreciated the text about time frame for repairs and then opening hours for Saturday pickup. Will certainly be back next time the laptop throws a fit.
s***o (18 Monday, 8 August 2022 )Efficient and friendly service. I was clearly informed of the estimated final repair costs before the staff undertook the repair. They called me back as soon as my computer was ready to be collected.
v******7 (0 Thursday, 19 May 2022 )Bought in a 5 year old Dell which had stoped working, it was slow for a long time. Computer help put in a new hard drive and cleaned up the system and it works great now. Was not overly expensive. Will bring any future computer needs to them again.
l*******2 (11 Saturday, 9 April 2022 )Living up to your name, fast friendly service.Full consultation. Phoning with explanation.. Love your ability and your wonderful service. Heartfelt thanks. Lynne Clark
c**********3 (80 Wednesday, 23 March 2022 )Excellent service. Great communication (even though I couldn't understand most of it! That's because I'm computer illiterate!!) Would highly recommend it. It's great to support a local business.
j*******0 (1 Thursday, 3 March 2022 )I highly recommend Computer Help. Very good service - they are fast and very competent. Staff were all excellent. Love the idea of their $79 annual check up for the lifespan of your computer. Will definitely use again.
d********4 (0 Friday, 26 November 2021 )I was very happy with the visit from Chris as he explained all he was doing to my computer and asked if I had any specific things he needed to look at. I really appreciate being able to have a home visit as being elderly it saves me having to make 2 trips quite a distance from my home. Thank you Computer Help.
j****2 (18 Wednesday, 17 November 2021 )These guys were genuinely really helpful. From the moment I sent them an email enquiring if they would be able to help me, they sent back a fast and detailed reply stating what they thought the problem may be and how to fix it. They gave clear information, an accurate quote and explained it all in words I understand (I’m not technologically minded at all!). Super helpful and fast turn around and now my laptop now runs like new. Have recommended them already to friends and will continue to do so!
n****e (308 Saturday, 16 October 2021 )When my daughter dropped her laptop I wasn’t sure if it could be repaired. Finding computer help online with all the answers I needed. Dropped it off and got call 2 days later of cost and when it would be ready was great. Good job done.
Trader responded Wednesday, 20 October 2021Thanks so much for the review. It's always good when a repair is possible and so much is possible these days.
k******0 (53 Friday, 2 July 2021 )Amazing customer and tech service .Explain "techy " information in plain English for those of us that struggle with technology . Staff are friendly, keep you informed , arrive at the time that has been arranged and treat you as customers used be treated , with respect , courtesy and honesty . Other businesses would do well to try some of these strategies . HIGHLY RECOMMENDED
r**********5 (279 Monday, 31 May 2021 )Computer Help were very friendly on my initial phone call. They understood what trouble I was experiencing with my computer. They fixed my computer and I am extremely happy with the results, the great communication and the cost of repairs was fair. Overall I would highly recommend Computer Help for any computer problems.
r*************0 (52 Friday, 21 May 2021 )Was told how much the repair of my lap top and parts was before work was carried out so no nasty suprises on collection
p************o (199 Wednesday, 12 May 2021 )Very nice people to deal with, very accommodating and understanding. Prompt, efficient service. No BS! Prices very reasonable. Pleasure to deal with.
b******2 (79 Wednesday, 31 March 2021 )Very helpful service. They were very easy to deal with and very helpful with my computer. Felt like i got value for money and pleased with results. Thanks.
d******0 (1 Wednesday, 10 March 2021 )Very Friendly Knowledgeable Staff. Explained everything they would be doing and advised all options before carrying out any work. Quick service turn around with good result. Recommend them to everybody for your computer needs.
k*********e (140 Monday, 28 December 2020 )Professional. Very good communication. Will definitely use their services again.
Trader responded Friday, 8 January 2021Thanks so much!
f**********1 (437 Saturday, 24 October 2020 )Excellent fast efficient service. The sound had gone on my laptop and it is now working better than it was before. The price was less than I expected. Communication was great!
Trader responded Friday, 8 January 2021Glad to hear. We love helping people. Any questions please call.
t******1 (192 Monday, 12 October 2020 )We have used Computer Help for a few years now and have always had great service, The equivalent to having a good car mechanic you know and trust. They are friendly, prompt and knowledgeable.
r*******r (313 Sunday, 16 August 2020 )Friendly & Prompt service with crystal clear communication & honest assessment. These guys are the bomb.I recommend them to all .
l*****5 (79 Saturday, 15 February 2020 )good service, computer problems sorted and system upgraded and finished sooner than quoted, Thanks
r***********e (2551 Sunday, 2 February 2020 )Honest, up front about costs and timeframe, friendly and personable both on the phone and at the desk. Easy location and opening hours. We like supporting local businesses. Highly recommended.
r****1 (93 Wednesday, 29 January 2020 )Friendly competent service advising suitable time for computer service. The work was carried out exactly as advised to the quoted price and times. The computer works perfectly (I have to get my head around operating windows 10) I have had Computer Help carry out a number of computer repairs and I would very much recommend them
s**********7 (143 Monday, 20 January 2020 )I appreciate the prompt service. Most important I never feel as if I am an idiot when I don't understand what has happened to my computer. I also appreciate the reasonable cost of getting work done. I like that the receptionist remembers me, that I am a client and greets me in a friendly manner.
s*****1 (33 Saturday, 5 October 2019 )I can´t lie, I was totally doubtful of the service that Computer Help NZ was going to offer when I brought my precious iMac last Friday morning. The keyboard and mouse didn´t connect to the CPU and I was afraid something bad had happened. I really just google a near and fast Computer Service and reading their website it sounded like a professional and honest service. I can really recommend this awesome professional and honest service. Nice people, friendly service and most of all HONEST!
s******h (2687 Friday, 13 September 2019 )Very friendly, helpful staff. Very fast turnaround. I highly recommend Computer Help NZ.
s******1 (80 Wednesday, 11 September 2019 )Helpful & a very fast turn around
n******c (111 Tuesday, 3 September 2019 )They were friendly and helpful. Really liked how they made it clear from the get go their expectations on their level of service and cost. Ie said that if it would be more than 'x' amount they would ring first and ask to proceed. Then a few a days after I picked up my PC I got a follow up call to see if everything was ok. Was blown away. Great SERVICE HIGHTLY RECOMMEND!!!
e*****7 (105 Tuesday, 27 August 2019 )great team fast and efficient really easy to talk to and explained what they did would recommend to my family and friends thanks team
p****l (117 Monday, 19 August 2019 )From the first point of contact by phone to collecting our fixed computer the guys at Computer Help NZ were fantastic to deal with. They offered great solutions and took the time to explain our issue keeping us well informed. I would definitely recommend them to fix your devices.
k*********t (2427 Friday, 9 August 2019 )Cause more issues than they fix no follow up service they do not stand by their work or their mistakes . I get impression they have no clue on the industry they work in .. save yourself the stress and stay clear of these amatures
Trader responded Thursday, 10 October 2019Hi Joe, I can't seem to find a job for a "Joe" done in August (or just before). Perhaps it was booked in under a different name? We do call every customer about 3 or 4 days after the job to check things are going well - perhaps we missed you? Also we've been "cluelessly" doing this business for 25 years so happy to sort out any problems you may have had after the repair. We do guarantee our work for 3 months - there's still time if you need help.
m*******1 (197 Wednesday, 7 August 2019 )Excellent Personal Quick Service. Most helpful.
c********o (150 Monday, 22 July 2019 )Amazing! I recommended my husband take his laptop in and the advice was terrific...PLUS the repair was completed in ONE HOUR! Thank you Computer Help
b*****m (34 Thursday, 18 July 2019 )Everything sorted and explained in detail. Steve is always smiling and helpful.
h*******e (7 Saturday, 29 June 2019 )Apple told me that my MacBook was obsolete & that they couldn't do anything. CHNZ got on with the job, installed a new battery & gave my computer new life. Very impressed with the service I received.
i********4 (11 Tuesday, 25 June 2019 )A friend suggest I try them as I had data to retrieve from an old hard drive. They were friendly, welcoming and helpful. They sorted the problem within a few days for a very reasonable price. It was great to find a local company able to help. I thoroughly recommend them,