Goodbye Success Fees. Goodbye Things.
We’ve said goodbye to Success Fees for casual selling on Trade Me Marketplace.
List now
We’re singing goodbye to Success Fees and welcoming a new era for Trade Me Marketplace
Trade Me was founded on the spirit of secondhand trade, and for 26 years, our community has been built on your ingenuity and trust. But we know Trade Me only works when it works for you, and lately, the cost of selling has felt like a hurdle.
We’ve been listening, and we’re ready to fix it. To help you say goodbye to your things and keep more of the profit in your pocket, we’ve made the biggest change to Trade Me Marketplace since we launched. We have officially said goodbye to the 7.9% Success Fee for casual listings. Whether you’re selling a couch, a lamp, or a dress, that profit now stays in your pocket. This means that any listings (new or relisted) will no longer attract a Success Fee.
A safer way to trade
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Swift and secure payments. Pay with Ping by Trade Me.
To move toward a safer Marketplace, we have removed bank transfer as a payment option and are focusing on Ping and Afterpay. This shift helps us address the fact that in 2025, 90% of unresolved scams on Trade Me Marketplace involved bank transfer. Ping comes with a 2.19% transaction fee.
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Enhanced Buyer Protection
We’ve increased our Buyer Protection guarantee from $2,500 to $5,000, giving you significantly more cover on your purchases when you pay with Ping and Afterpay. You can still trade with cash on pick-up, but please keep in mind these trades are not covered by Buyer Protection.
Simplified shipping, door-to-door with Book a Courier
To help you say goodbye to your things and keep the process seamless, use our integrated door-to-door service. Shipping's a breeze when you book, track, and pack all in one place.
What’s changed for buyers?
We have introduced a Service Fee for casual purchases which will be tiered based on the item’s value. It averages to be about $0.99 per purchase. This fee is charged on all Ping purchases and is calculated excluding shipping costs. The fee helps keep the platform operating and means we can continue to offer you local support.
Service Fee tiers
$0.00 - $20.00 = Free
$20.01 - $100.00 = $0.99
$100.01 - $250.00 = $1.99
$250.01 + = $4.99
Frequently asked questions
Why have you removed bank transfer as a payment option?
We know bank transfers have been a familiar way to pay for a long time, but unfortunately, scams involving bank transfers are on the rise across New Zealand. Data from 2025 showed that 90% of unresolved scams on Trade Me Marketplace involved bank transfers. Because these transactions happen outside of Trade Me, we have zero visibility over them, which means we can’t step in to help if something goes wrong.
To make Trade Me the safest place to trade, we’re moving to a Ping-led online payment system. This visibility allows us to double our Buyer Protection from $2,500 to $5,000, giving our community more peace of mind than ever before. This means if a trade goes wrong, or an item turns up not as described, we will refund you up to $5,000. If you prefer to trade offline, you can still choose to pay with cash on pick-up, though please remember these trades aren't covered by our Buyer Protection.
How do I set up Ping?
Ping is our swift and secure payment system that allows buyers to pay by credit or debit card for purchases onsite. It allows sellers to receive money instantly to their Ping wallet and you can make withdrawals to your bank account.
For everything you need to know on Ping, check out our Help Page.
What does the service fee cover?
We understand that adding a fee is a change, and we haven't made this decision lightly. This small Service Fee helps us keep the lights on and allows us to provide a safe, supported environment for Kiwi to trade. You’ll only see this fee when you’re buying from a casual seller, and it will be clearly shown before you commit to a purchase.
