Renting Guide
How to claim a bond refund in NZ: 9 simple steps
Make sure you get what’s owed to you when your tenancy ends
AI summary
To claim your bond refund, end your tenancy correctly and leave the property in good shape. Key responsibilities include:
- Paying all rent owed
- Leaving the property clean and undamaged
- Completing agreed gardening chores
Conduct a final inspection and submit a signed bond refund form to Tenancy Services. If there's a dispute, you can still submit the form. For unresolved issues, contact Tenancy Services for advice or apply to the Tenancy Tribunal for a binding decision.
1. End the tenancy correctly
2. Keep your property in good shape
3. Make sure rent is up to date
4. Do a final inspection with the landlord and/or property manager
It's a good idea to move your stuff out before your final inspection.
5. Download a New Zealand bond refund form
6. If you and your landlord don’t agree on your bond refund you can still send the form
7. If you can’t agree, get advice
If your landlord doesn't agree to refund your bond there are options.
8. Apply to the Tenancy Tribunal
9. Attend the Tenancy Tribunal
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