If a parcel arrives damaged or goes missing, here's what buyers and sellers need to do to sort it out.

Bought something that's not what the listing promised? Here's how to sort it out with the seller, and when we can help.

Collecting in person? Here's how to check an item matches the listing, and what to do if it doesn't.

If a buyer has filed a dispute report about your sale, here's what to expect from Trade Me's Disputes team and process.

Flatmates and rentals: Don’t let scammers move in on your money! We’re seeing a new variation of an old scam.

Using Ping gives you an added layer of protection and is a simple step you can take to keep your money safe.

If you’re selling new bicycles, there are some rules you need to follow to make sure your bikes are safe and compliant.

If you’re looking to sell a new or used household baby cot, there are some crucial safety standards you need to meet.

As the days get longer and the mercury soars, many of us will be reaching for the sunscreen to protect from the sun.