Seller Protection

Our disputes resolution team aims to resolve disputes between sellers and buyers as quickly as possible. When a seller is unable to resolve a dispute with a buyer, the team will work with both parties to try and help them reach a resolution. This may include applying our Buyer Protection policy where appropriate.

Selling online safely and securely is key to your success. Our Trust & Safety team work hard to make sure there are no behind-the-scenes issues that could affect your sales – with minimal disruption to your business. They monitor the site for suspicious or fraudulent activity to prevent it from happening in the first place.

If your account is compromised, our site security experts will guide you through getting your account back up and running. If a fraudulent credit card transaction is made, as the seller you’re protected, and won’t be left out of pocket.