Selling guide

Avoiding legal troubles: 6 actions landlords must avoid

Being a good landlord means taking your responsibilities seriously.

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To avoid legal disputes, NZ landlords must understand their obligations. Key prohibited actions include asking for excessive personal information upfront (Privacy Act 2020) and discriminating against applicants, which is illegal under the Human Rights Act 1993.

Landlords must also provide proper notice before entering a property, never illegally lock tenants out, and promptly address all repair requests. Retaliating against tenants who assert their rights is also forbidden. Following these rules is essential for a lawful tenancy and avoiding the Tenancy Tribunal.

1. Asking for excessive amount of information upfront

You need to treat all prospective tenants the same at all stages of the process.

2. Discriminating against applicants

3. Entering without notice

You can't simply turn up at the property unannounced, except in emergencies.

4. Locking someone out

5. Refusing to make repairs

6. Taking retaliation action

Manage your tenancies with confidence

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