Selling guide

Avoiding legal troubles: 6 actions landlords must avoid

Being a good landlord means taking your responsibilities seriously.

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To avoid legal disputes, New Zealand landlords must understand their obligations. Key prohibitions include requesting excessive personal information before viewings (Privacy Act) and discriminating against applicants (Human Rights Act).

Landlords cannot enter without 48 hours' notice, illegally lock out tenants, refuse necessary repairs, or retaliate against tenants asserting their rights. Following correct legal processes, often involving the Tenancy Tribunal, is crucial for managing your rental property and maintaining a good reputation.

1. Asking for excessive amount of information upfront

You need to treat all prospective tenants the same at all stages of the process.

2. Discriminating against applicants

3. Entering without notice

You can't simply turn up at the property unannounced, except in emergencies.

4. Locking someone out

5. Refusing to make repairs

6. Taking retaliation action

Manage your tenancies with confidence

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