Archive for April 2013 announcements

Scheduled Maintenance

Written by Dave in Scheduled maintenance at 4:53pm, Mon 29 Apr 2013

Just a heads up that Trade Me is going to be unavailable between 2:30am and 3:30am tomorrow morning for scheduled maintenance and upgrades. All auctions that are due to close between 2:30am and 4:30am will be extended by two hours.

We apologise in advance for any inconvenience this may cause.

Update: Qualifying for Pay Now

Written by The Trade Me team in General at 11:32am, Mon 29 Apr 2013

Good news - members with 10 feedback or more are now able to accept payment for sold items using Pay Now. Previously, you needed 50 or more feedback to use this service.

We’re keen for more sellers to experience the benefits of Pay Now, so we've reduced the required feedback rating for members to register. You’ll still need to be Address Verified and have a New Zealand bank account to use Pay Now. If you have any questions about this, drop our customer service team a line.

Trade Me Motors pricing has changed

Written by Dazzz in Motors at 4:15pm, Tue 9 Apr 2013

We’ve made some changes to listing, success and promotional fees for selling vehicles on Trade Me. This includes cars, motorbikes, boats and other vehicles such as aircraft, buses, caravans & motorhomes, earthmoving machinery, horse floats, specialist cars, tractors, trailers, trucks and wrecked cars.

If you are selling a vehicle via a classified, the listing fee range has increased from the current fee range of $39-$59, to $39-$69. The listing fee depends on the asking price and pricing changes are as set out below:

- $39 for an asking price under $1,500 (was $39 for under $1,000 asking price)
- $59 for an asking price between $1,500-$10,000 (was $49 for $1,000-$10,000 asking price)
- $69 for an asking price above $10,000 (was $59 for over $10,000 asking price) More...

Site issue this morning

Written by Matt in Site status at 10:54am, Tue 9 Apr 2013

We had an issue this morning between 9:50am and 10:30am that caused the site to be slow or unavailable for some people. We have now resolved the issue and have extended all auctions that were due to close between 9:50am and 10:50am by two hours.

We apologise for the inconvenience.

Auction Closing Issues [Resolved]

Written by Matt in Site status at 5:41pm, Mon 8 Apr 2013

Update 6:59pm: We've found and fixed the problem, auctions are closing as normal and the backlog has cleared.

Thanks for your patience.

We're currently experiencing an issue which is delaying the closing of some auctions on the site. More...