Archive for October 2016 announcements

Email delays

Written by The Trade Me team in General at 5:30pm, Thu 27 Oct 2016

Updated: This was fixed on Thursday night (27 October). Emails to Microsoft email clients should now be all good.


We’re currently experiencing delays with our emails being delivered to Microsoft email clients (Outlook, Hotmail & Windows Live). We’re working with Microsoft to get this resolved as soon as possible. Apologies for any inconvenience this might cause.

Payment delays over Labour weekend

Written by The Trade Me team in General at 9:00am, Wed 19 Oct 2016

Due to the long weekend, there’ll be a delay in processing payments to your Trade Me account made by phone or internet banking.

If you pay by these methods, payments made after 10:00 pm on Friday 21 October will not be processed until Wednesday 26 October.

If you top up by credit or debit card, your payment will be processed instantly. More...

An update to our Stores terms and conditions

Written by The Trade Me Team in General at 10:30am, Tue 18 Oct 2016

We're making some changes to Stores and Stores Extra, as we update the look and feel of Trade Me to a more responsive and modern site.

Stores terms and conditions update


Samsung Galaxy Note 7 recall

Written by The Trade Me team in General at 4:00pm, Fri 14 Oct 2016

Samsung recently issued a global recall of all Note 7s currently in circulation.

If you or someone you know uses a Samsung Note 7, we'd recommend taking these steps as soon as possible:

1. Backup the data you want to keep
2. Restore your phone to its factory settings
3. Remove the SD and SIM cards
4. Turn off the device More...

Research NZ properties for free!

Written by The Trade Me Team in Property at 2:30pm, Wed 12 Oct 2016

We know there can be a heap of unknowns when you’re looking to buy or sell.

Today we’re excited to launch Property Insights – a tool that gives you easy access to property information for over 1.5 million residential properties across New Zealand, all for free.  More...

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