Archive for October 2020 announcements

Issues with Motorweb

Written by The Trade Me team in Motors at 2:30pm, Fri 30 Oct 2020

Update: 6:30am

We've fixed this issue - Motorweb is all back up and running as normal. We apologise for any inconvenience this may have caused.

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Payment delays over Labour Day weekend

Written by The Trade Me team in General at 1:00pm, Wed 21 Oct 2020

Due to the upcoming Labour Day holiday, there’ll be a delay in processing payments to your Trade Me account made by phone or internet banking.

If you pay by these methods, payments made after 10:00 pm on Friday 23 October will not be processed until Wednesday 28 October.

If you top up by credit or debit card, your payment will be processed instantly. More...

We are using Nielsen

Written by The Trade Me team in General at 10:30am, Mon 12 Oct 2020

As we announced on 21 September, from today we are using Nielsen to help us measure the use of and engagement with all our Trade Me sites, apps and services.

Any data we provide to Nielsen is completely anonymised and non-identifiable.

For more information about this, see our previous announcement or check out our updated privacy policy.

Ping issues

Written by The Trade Me team in General at 8:30am, Wed 7 Oct 2020

Updated: 2.12pm

Ping should be up and running now, but we’re still monitoring the situation to make sure things stay that way!

We’ll keep you updated should things change, and again, we’re really sorry for any frustration or trouble.  More...

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