Archive for May 2013 announcements

Processing payments on Queen's Birthday

Written by Charles in General at 11:30am, Fri 31 May 2013

Queen's Birthday weekend is just around the corner, so we wanted to let you know there will be a delay with processing payments over the long weekend (did you know her birthday is actually in April?).

The banks are closed on public holidays, so if you use phone or internet banking to top up your Trade Me account there will be a delay in your payment reaching us.

If your payment is made after 8pm today, it will arrive in your Trade Me account on the morning of Wednesday 5 June.  More...

Category change: Boats

Written by The 'Category Change' team in General at 4:40pm, Thu 30 May 2013

Hi ho sailor, we’re back with more changes to the way we categorise items on Trade Me. There’s a plethora of items on the site at any one time, so it’s important that we have them sorted correctly.

Next week we’ll be making a number of changes to the Boats & marine category, to more accurately reflect the range of marine-related products available. We’ve added a number of new categories and have taken the opportunity to update some of the old category labels as well. We'll automatically move any listings in all categories that are affected into the most logical categories.

We’re aiming to make these changes next Thursday 6 June.  More...

Scheduled Maintenance

Written by Matt in Scheduled maintenance at 4:53pm, Wed 29 May 2013

Just a heads up that Trade Me is going to be unavailable between 2:30am and 3:30am tomorrow morning for scheduled maintenance and upgrades. All auctions that are due to close between 2:30am and 4:30am will be extended by two hours.

We apologise in advance for any inconvenience this may cause.

Update: Pay Now

Written by The Trade Me team in General at 12:30pm, Tue 28 May 2013

We're updating the way Pay Now works to help speed up the transaction process for buyers and sellers.

What's happening?
The key change in this update is that buying and paying will now be a one-step process for buyers. They'll be required to provide delivery details as part of the purchase process. For sellers, it means they'll receive a payment confirmation and the buyer's delivery details all in one email.

Who will be affected?
Right now, this update will only apply to multiple-quantity listings (MQLs) that offer Pay Now as the only payment method. We've chosen these types of listings for the first Pay Now update as both buyers and sellers are keen to cut to the chase, confirm the purchase and complete a quick sale.  More...

Message Board policy update

Written by Phil in General at 12:33pm, Mon 27 May 2013

We've recently updated our Trade Me Message Board policy.

We've made changes to help ensure the basic 'ground rules' are clearly outlined for everyone. We're keen to hear your feedback about the changes, so head along to the sticky post under 'Trade Me Discussion' to have your say.

Go here if you'd like to check out our updated Message Board policy.

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