Archive for General announcements

Ping, Pay Now and Afterpay terms updated

Written by The Trade Me team in General at 3:00pm, Fri 28 Jun 2019

As we announced on 14 June, we've made a minor change to the Ping, Pay Now and Afterpay terms and conditions.

This change clarifies that we may dispose of goods that have been returned to us under Buyer Protection, where we've been unable to return those goods to a seller within 90 days.

This doesn't reduce or affect the seller's obligation to repay any amount that we've refunded to the buyer on their behalf.

Book a courier - CourierPost rates adjustment

Written by The Trade Me team in General at 3:00pm, Thu 20 Jun 2019

Update: 28 June 2019

This date has changed, and will now be updated on 3 July.

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Change to Ping, Pay Now and Afterpay terms

Written by The Trade Me team in General at 10:30am, Fri 14 Jun 2019

On 28 June, we'll be making a minor change to the Ping, Pay Now and Afterpay terms and conditions.

This change will clarify that we may dispose of goods that have been returned to us under Buyer Protection, where we have been unable to return those goods to a seller within 90 days.

This won't reduce or affect the seller's obligation to repay any amount that we've refunded to the buyer on their behalf.

Scheduled outage: Afterpay

Written by The Trade Me team in General at 2:00pm, Tue 4 Jun 2019

Afterpay will be updating their services between 4:30 am and 5:30 am, Wednesday 5 June.

During that time you won't be able to use Afterpay as a payment option for any purchases on Trade Me.

Payment delays over Queen’s Birthday weekend

Written by The Trade Me team in General at 8:00am, Wed 29 May 2019

Due to the upcoming Queen’s Birthday holiday, there’ll be a delay in processing payments to your Trade Me account made by phone or internet banking.

If you pay by these methods, payments made after 10:00 pm on Friday 31 May will not be processed until Wednesday 5 June.

If you top up by credit or debit card, your payment will be processed instantly. More...

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