Archive for October 2015 announcements

Scheduled Maintenance

Written by Moana in Scheduled maintenance at 5:00pm, Fri 30 Oct 2015

Trade Me is going to be unavailable between 2:00am and 3:00am tomorrow morning for scheduled maintenance. All listings due to close between 2am and 3am will be extended by two hours.

We apologise in advance for any inconvenience this may cause.

We’re refreshing our emails

Written by The Trade Me team in General at 9:30am, Fri 30 Oct 2015

From today you may notice that some of the emails we send you have been refreshed.

What’s changing?

We want to ensure the emails we send are more relevant to you, helpful, and a lot easier on the eye. We’re using a third party tool to help us with this. More...

Payment issues - RESOLVED

Written by The Trade Me team in Site status at 9:00pm, Thu 29 Oct 2015

Earlier tonight we experienced an issue processing some credit card payments – sorry about any pain this caused you.
The issues have since been resolved, so you should be able to use your credit or debit card on-site again.

A clarification to our terms and conditions

Written by The Trade Me team in General and Motors at 4:00pm, Thu 29 Oct 2015

What’s changing?

From today, we’re tweaking section 4.2(u) of our terms and conditions to clarify that we’ll be periodically searching the publicly available Motor Vehicle Trader Register (MVTR) to check and maintain dealers’ Registered Motor Vehicle Trader (RMVT) status.

As some current RMVTs will be aware, we already check the MVTR occasionally, as outlined in section 15(h) of our privacy policy, where we state “[w]e may also collect publicly available information about you, such as for fraud prevention purposes.” More...

Police change the process of purchasing firearms

Written by The Trade Me Team in General at 4:30pm, Fri 23 Oct 2015

The online sale of firearms has become a hot topic this week and as a result Police have made a change to how they manage remote firearms sales.

This means if you’re buying a firearm that you don’t intend to pick up (i.e. it will be delivered), you will need to provide further information in order for Police to verify your firearms licence and allow you to complete the trade.

Buyers will need to have specific information from sellers that they must provide to Police. Police will fill out their form and then email it to the seller themselves to say they’ve sighted the buyer’s licence.  More...

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