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Written by The Trade Me team in General at 10:00am, Wed 31 May 2017

We're sorry for the delay in email replies from our Customer Support team.

We’re receiving record levels of emails and it's taking us a lot longer than we want to reply to your questions. We're doing everything we can to make sure your emails get a response ASAP. Thank you for your patience on this one.

In the meantime, if you have an urgent query, please call us on 0900 87233. Calls to this number cost $1.99 + GST per minute, and we’re on the end of the phone 24/7.

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