Payments issue

Written by The Trade Me team in General at 5:00pm, Wed 2 May 2018

Update: 8.39pm

We believe the payments issue causing some trouble this evening has been resolved.

Payments should be processing as normal.

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Update: 6.58pm

Apologies, it seems we're not back to normal. Same payment issues seem to be continuing – we'll keep this announcement updated when we know more.

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Update: 6.04pm

And we're back to normal!

Cheers for your patience.

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We're aware of an issue affecting some credit card payments for top-ups and purchases. It looks like a third party issue that's causing payments to fail – we're following things up at the moment.

Sorry about this (it's frustrating for us too), but we'll update this announcement when things are back up and running.

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