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Written by The Trade Me team in General at 12:00am, Fri 14 Sep 2018

Update

All payments are working as they should.

We know a small number of trades were impacted by today's outage. We're working to contact affected buyers and sellers ASAP.

Sorry again for any inconvenience.

-----------------------------

We're aware of an issue affecting some purchases and account top ups via credit/debit card today. The vast majority of payments are working properly but we're aware some did not go through correctly.

We're investigating and we'll be in touch with any members impacted by this issue. Sorry for any inconvenience.

If you have any questions please get in touch with our Customer Service team. Otherwise we'll update this announcement when everything has been fixed.

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Issue with payments