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Small change to courier policies
Written by The Trade Me team in General at 3:00pm, Wed 18 Mar 2020
CourierPost and Fastway have updated their policies to help protect their courier drivers and customers following the Covid-19 developments.
Both Fastway and CourierPost drivers will attempt to deliver packages as normal with temporary changes to their delivery process.
For ‘signature required’ deliveries, rather than taking a signature, Fastway couriers will instead take a photo of the item and take a name as proof of delivery. CourierPost couriers will ask for the name of the person taking the parcel.
If no one comes to the door, the courier will follow the standard process which is to leave a card to call.