Changes to our phone support

Written by The Trade Me team in General at 8:30pm, Thu 19 Mar 2020

As a precaution, our Customer Support staff are now working from home, which means our phone support isn’t available for most members, including Top Sellers. However, if you’re a business client, you can still phone us as normal.

If you need help with anything, you can search our Help Centre. If you can’t find what you’re looking for, please select ‘Get in touch with us’ at the bottom of a Help Centre article to contact our Customer Support team.

Thanks for your understanding – we’ll update you when our phone support becomes available again.