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Written by Trade Me staff at 11:42am, Fri 10 Oct 2008

We have improved our troubleshooting process, making it easier to find relevant help pages and get in touch with our customer support team when you need further assistance.

When you receive an email response from us, you can now reply directly to the customer support representative who sent you the email.

Got a question? Visit our Site Help, or contact us for further assistance.

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Improved customer support