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Archive for General announcements
New postage options for sellers
Post Haste has launched a new service called Pass the Parcel, which offers new packaging and shipping options for Trade Me sellers. Now you can order packaging and arrange delivery online!
Here’s how it works:
1. Order packs or boxes from the Pass the Parcel website. They will be delivered to your door. The bags are free and the boxes are cheap. More...
Reminder about free gallery listings
Last Tuesday (20 July) we held a Free Gallery Day as a way to apologise for a muck-up we made back in May - lots and lots of people took advantage of it.
The majority of the freebie Gallery listings will be coming up for relist tomorrow (27 July). For anyone who took advantage of that offer, this is just a friendly reminder that when any unsold items come up for relist, you will need to pay to keep the Gallery feature on. If you want Gallery removed from your listings, please remove the tick from the Gallery box on the Extras page.
We don’t want anyone to get surprised when they see this fee charged.
The mighty Travelbug ski giveaway
Our accommodation site Travelbug is feeling generous and is giving away a set of Tornado XW skis and bindings valued at $1,800.
It is ridiculously easy to enter: visit the ski giveaway entry page, fill in your details and hit the 'enter' button. And, as a bonus, if you make a booking on Travelbug in July using the same email address you’ll get a second entry and double your chance of winning.
Entries close midnight 31 July. More...
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Changes to our Help section
We’ve given our Help section a fresh new look, and made some other improvements as well:
- We’ve added FAQs to each Help section (your account, bidding & buying, selling etc).
- We’ve removed the annoying “Did this answer your question? Yes/No” at the bottom of Help pages, and made it much easier for you to contact us.
- We’ve added descriptions on search result pages, so you can read what the pages are about before opening them.
Soon you’ll also be able to add attachments when you use our Contact Us form, making it easier to send us screenshots or photos of any issues. Watch this space!
Let us know if you think there are any Help topics we should add, or pass us any other Help-related suggestions, by posting on our message board.
Check out our updated Help section
Gallery price change: Sorry!
Back on 26 May we introduced a Gallery price change which saw the fee for adding Gallery to a listing go up from 55c to 75c in around half of our categories, and down from 55c to 35c in the other half.
We made the change because we thought it would result in a better reflection of the value that Gallery brings in different categories, and that it would provide a better experience for both buyers and sellers on Trade Me. However, that hasn’t proved to be the case. We got it wrong and we’re sorry.
We have decided to unwind that price change and put things back the way they were. From 12:01am on Wednesday 21 July, Gallery pricing across all categories will be back to 55c (except Books and CDs which will remain unchanged at 25c).
As well as returning the pricing to 55c for everyone, we’re also saying sorry for mucking up by having a Free Gallery Day. This will be on Tuesday 20 July, kicking off at 12:01am and running through until 11:59pm. (Free Gallery will apply to all new listings, as well as Gallery upgrades to existing listings.)