Free Gallery for $1 reserve ends 23 January
Our free Gallery for $1 reserve special ran for the second half of 2011. This promotion will be finishing up on 23 January. However, any live listings with $1 reserve and free Gallery will continue to show with Gallery until they close. If you have My Products listings with $1 reserve and free Gallery, then we will be turning Gallery off on these products by end of 23 January so you don’t get charged the Gallery fee when your product relists. However, as with regular listings, any live My Products listings with $1 reserve and free Gallery will continue to show with Gallery until they close. If you wish to add Gallery back on to your product, please edit the product after the 23 Jan. Find out how you can easily edit multiple products in one go by going to the ‘Editing products’ section of the Managing your products page. When you sell items with Gallery they are about 3 times more likely to sell. Gallery listings also sell for twice the price of what listings without Gallery sell for on average and have around twice the number of watchers.
A minus for Gallery Plus
We had an issue over the weekend meaning that Gallery Plus wasn’t available for purchase from midnight Saturday night until this morning. The team fixed it earlier today, but we appreciate it was a pain for members who wanted to use Gallery Plus on their listings. Sorry folks, our bad.
Payment Delays over Christmas/New Years
The banks shut up shop over the Christmas break, which means some payments to Trade Me accounts will be processed a little later than usual.
If you pay via phone or internet banking after 8pm on Friday, 23 December the payment will not be processed to your account until the morning of Thursday 29 December.
The same state of affairs will occur over the New Year's break. If you pay via phone or internet banking after 8pm on Friday 30 December then your payment will not be processed until the morning of Thursday 5 January.
Sorry for the inconvenience caused, but that is how the banks roll over the public holidays.
We hope you all have a fantastic Christmas and a safe New Year!
New investor relations site up & running
As you may have heard, Trade Me became a publicly listed company on the New Zealand stock exchange (NZX) and the Australian stock exchange (ASX) on Tuesday. We're officially called Trade Me Group Ltd, and our stock ticker on both NZX and ASX is "TME".
If you're an investor, or you're interested in seeing investor-related information, please check out our new investor relations site. Kevin the Kiwi is kitted out as a fighter pilot on the landing page.
 |
Payments problem: Visa credit cards
Update, 9:48am: This issue has been fixed. Apologies for any inconvenience.
*****
We understand there is current a problem with the credit card processing network for Visa. This is causing some credit card transactions to be declined. The banks are aware of the issue and are working to fix it. If your credit card is declined please try again shortly.