Archive for General announcements

Payment delays over Anzac Day

Written by The Trade Me team in General at 8:00am, Mon 23 Apr 2018

Due to the upcoming Anzac Day holiday, there’ll be a delay in processing payments to your Trade Me account made by phone or internet banking.

If you pay by these methods, payments made after 10:00 pm on Tuesday 24 April will not be processed until Thursday 26 April.

If you top up by credit or debit card, your payment will be processed instantly. More...

Issues with the Shopping Cart resolved

Written by The Trade Me team in General at 10:00am, Thu 19 Apr 2018

Update: 2.05pm

The issue has been sorted, cheers for your patience.

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Email delay fixed

Written by The Trade Me team in General at 12:00pm, Fri 6 Apr 2018

We've recently been made aware of the email delay affecting some members. We've resolved this now, so emails should be arriving as normal.

We're sorry for any trouble this caused.

Update: Afterpay is working again

Written by The Trade Me team in General and Site status at 10:00am, Wed 4 Apr 2018

Update:

The issue with Afterpay has been fixed and it is working again our desktop site. Thanks for your patience!

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Payment delays over Easter weekend

Written by The Trade Me team in General at 9:07am, Thu 29 Mar 2018

Due to the upcoming Easter weekend, there’ll be a delay in processing payments to your Trade Me account made by phone or internet banking.

If you pay by these methods, payments made after 10:00 pm on Thursday 29 March will not be processed until Wednesday 4 April.

If you top up by credit or debit card, your payment will be processed instantly. More...

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