New reference numbers for Trade Me transactions
When you buy or sell an item on Trade Me, we supply a reference number to include while completing the transaction (e.g., when paying by bank deposit). This reference number used to be the same as the listing number of the item, but it is now a unique number beginning with 'P'.
Here are the answers to some of the most common questions we've received:
What is the reference number?
The reference number is used to identify each transaction between a buyer and seller on Trade Me. More...
Xtra Email Issues
We understand that Xtra are currently having technical difficulties with email delivery. Emails are being sent by Trade Me as per normal.
If you are an Xtra customer and continue to have problems receiving email you may wish to contact the Xtra helpline.
Scheduled Maintenance
Trade Me is going to be unavailable between 2am and 5am tomorrow morning for scheduled maintenance and upgrades. All auctions that are due to close between 2am and 6am will be extended by four hours.
We apologise in advance for any inconvenience this may cause.
Auction Closing Issues [RESOLVED]
Update (2:49pm): This issue has now been resolved and all affected auctions have closed correctly. Thanks for your patience, and once again we apologise for the inconvenience.
Hi all
We're currently experiencing issues with some auctions not closing correctly. More...
Trade Me to sell Treat Me
We announced today that we’re intending to sell our group-buying website Treat Me to a consortium led by the current head of Treat Me, James MacAvoy.
We’re delighted to have reached agreement with James and his team, and expect they’ll be able to approach the business with lots of ideas and entrepreneurial zest. We wish them all the best.
It remains business as usual at Treat Me – it will continue to operate under the same brand and with the same large, engaged subscriber base. More...