Yahoo/Xtra Email Issues [resolved]
Update (27 Feb): Good news - Xtra has advised that this problem has now been resolved. Thanks for your patience.
We understand that some Yahoo/Xtra customers are not receiving all Trade Me emails. We have notified Xtra of the issue, and hope they will have it resolved soon.
If you are a Yahoo/Xtra customer you may also wish to contact their helpline. More...
Scheduled Maintenance
Just a heads up that Trade Me is going to be unavailable between 2:00am and 5:00am tomorrow morning for scheduled maintenance and upgrades. All auctions that are due to close between 2am and 6am will be extended by four hours.
We apologise in advance for any inconvenience this may cause.
Payment delays – Labour Day
It’s Labour Day on Monday, so we wanted to let you know there will be a delay with payments if you use phone or internet banking to top up your Trade Me account. This is because banks are closed on public holidays.
If your payment is made after 8:00pm on Friday 25 October, it will arrive in your Trade Me account on Tuesday 29 October.
We’re sorry if this causes you any inconvenience, and we hope you all have a safe and happy Labour Day.
Scheduled Maintenance
Just a heads up that Trade Me is going to be unavailable between 2:00am and 5:00am tomorrow morning for scheduled maintenance and upgrades. All auctions that are due to close between 2am and 6am will be extended by four hours.
We apologise in advance for any inconvenience this may cause.
Today’s site outage: The lowdown
We posted about some site issues earlier and these culminated in us taking the site down from 11:58am until 1pm today. We’re sorry for any hassles this caused our members.
At 11.58am we identified the root cause of the issues we’d seen earlier involved a problem with replication between our database servers. As a precautionary measure, we took the site down to enable us to resolve the issue.
We have extended all listings that were due to close between 11am and 1.30pm by five hours. For example, an auction set to close at 12pm will now close at 5pm.