Upcoming update to our ‘in trade’ policy
From 9 November 2017, we’re making a change to our ‘in trade’ policy. Members that are in trade will no longer be able to turn this status off.
Buyers feel safer making a purchase when they know they are protected under NZ consumer law. To have this assurance they need to know that a seller is, and always will be, in trade.
For this reason we’re making sure that members that are in trade will keep their status for the life of their Trade Me account. More...
Unlimited free shipping promotion
We’re trialling an unlimited free shipping offer with a small number of members from 24 October – 24 December.
A small number of members will be invited by email and app notification to pay $9 to get unlimited free shipping on over 1 million Trade Me items that don't ordinarily have free shipping.
Only members that are made eligible will be able to join. At this stage we’re trialling this promotion to see what members think and if they find a promotion like this useful. Check here to see if you're eligible More...
Labour weekend promotion
Back by popular demand, this Labour weekend we are running our success fee free promotion again.
For casual sellers only, goods listed in our general items Marketplace on Saturday 21, Sunday 22 and Monday 23 October will not incur a success fee.
Please take a look at the terms and conditions for this promotion.
Payment delays over Labour Day weekend
Due to the upcoming Labour Day Weekend, there’ll be a delay in processing payments to your Trade Me account made by phone or internet banking.
If you pay by these methods, payments made after 10:00 pm on Friday 20 October will not be processed until Wednesday 25 October.
If you top up by credit or debit card, your payment will be processed instantly. More...
Purchases issue
There was an issue from 3.10 to 3.50pm today that affected confirmations for some purchases on Trade Me.
This meant that credit card payments processed correctly but some members didn't get a confirmation on their My Trade Me page or emails.
If you've been affected by this issue, you don't need to do anything. We're working on a solution now and we'll be in touch tomorrow with an update. More...