API issues now fixed
This morning we had some issues with our API that may have affected the sell process for some of our applications.
This has now been fixed. Sorry for any inconvenience this caused.
Trade Me Property outage - resolved
Update 5:23pm: The site is back up. Apologies for any hassle this has caused at your end.
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We're unfortunately experiencing some site issues which means that Trade Me Property is down. More...
Payment delays over the Queen's Birthday Weekend
Due to the upcoming Queen's Birthday Weekend, there’ll be a delay in processing payments to your Trade Me account made by phone or internet banking.
If you pay by these methods, payments made after 10:00 pm on Friday 2 June will not be processed until Wednesday 7 June.
If you top up by credit or debit card, your payment will be processed instantly. More...
Sorry for our delay in replying!
We're sorry for the delay in email replies from our Customer Support team.
We’re receiving record levels of emails and it's taking us a lot longer than we want to reply to your questions. We're doing everything we can to make sure your emails get a response ASAP. Thank you for your patience on this one.
In the meantime, if you have an urgent query, please call us on 0900 87233. Calls to this number cost $1.99 + GST per minute, and we’re on the end of the phone 24/7.
Introducing Afterpay – a new way to pay
Today we announced that we’re teaming up with Afterpay to offer a new way to pay for goods on Trade Me. Afterpay is a ‘buy now, pay later’ service that will allow online buyers to buy something, receive it immediately, but pay for it in four fortnightly interest-free payments.
For instance, if you buy something for $100 with Afterpay, you’ll pay four fortnightly payments of $25. It’s free for buyers to use, just set up an account with Afterpay and start buying.
For sellers, this is another option to help attract more buyers. Merchants using Afterpay in Australia say they’ve seen more sales and more customers through the door thanks to the payment option. More...