12:05am: Text Me SMS problems resolved
We have just received confirmation that text services are now back to normal.
Once again, our apologies to those affected members.
Text Me SMS delivery problems
There is currently a problem preventing the delivery and receipt of Text Me SMS messages to and from our members. Unfortunately this issue is outside of our control.
We are in contact with our SMS provider and will post an update once this problem has been resolved.
Our apologies to all affected members.
0900 support line issue resolved
Our phone provider has now resolved the issue that prevented some customers from reaching our support line.
Once again, we apologise for any inconvenience caused.
0900 support line currently unavailable
Our phone provider is currently experiencing a technical issue that is preventing some customers from reaching our support line. Until this is resolved, please email us using our contact form.
Unfortunately, this issue is outside of our control. We apologise for any inconvenience caused.
New advanced search operators
You can now use more search operators to perform an advanced search. Here’s a quick reference guide:
Use quotes " " to find an exact phrase, e.g. "Bob the Builder"
Use an asterisk * to search a partial word, e.g. Tea cup* matches cup, cups and cupboard More...