Phishing emails update
The fraudulent "phishing" email mentioned below is still being distributed. Do not click on the link in this email.
Please read our online help about phishing emails. Whenever you login to Trade Me please ensure the website address begins with www.trademe.co.nz
Trade Me will never ask for your password in an email and will always use your first name to address you.
Phishing emails
We have received a number of complaints about fraudulent "phishing" emails. Some of these emails are titled "Your Trade Me Bid was Cancelled !!!". Do not click on the link in this email.
Please read our online help about phishing emails. Whenever you login to Trade Me please ensure the website address begins with www.trademe.co.nz
Trade Me will never ask for your password in an email.
9:25 pm: Internet problems - update
Our ISP is currently experiencing some technical issues. Service has been restored to most users, however there may still be some intermittent problems. They hope to resolve these very shortly.
We apologise for the inconvenience.
Credit card payment problems
We have been experiencing some intermittent problems with our credit card payment gateway. If your payment is declined please try again shortly.
We will have the problem resolved as soon as possible. We apologise for any inconvenience this causes.
Internet problems
Our ISP had some technical issues between approximately 2:15 pm and 4:45 pm this afternoon. Some users may have experienced intermittent problems reaching Trade Me during this period.
We apologise for any inconvenience, and we will do all we can to ensure the problems do not occur again.