Update to Privacy policy
We have updated our Privacy policy to keep pace with how we use new technology. The section about cookies has been extended to include local storage, and the old iPhone section has been updated to reflect all the great mobile apps we now offer on different platforms.
As always your privacy is really important to us, so while the changes aren’t significant, we wanted to let you know.
View our updated Privacy policy now – in particular see ‘Cookies and local storage’ and ‘Mobile’ sections.
New restrictions on selling ladders
You may be aware of a recent issue where a ladder purchased from a seller on Trade Me collapsed, causing the buyer a serious leg injury.
After an investigation by the Ministry of Consumer Affairs, the ladder was found to have failed to meet the safety standard AS/NZS 1892.1:1996. This is currently a voluntary standard.
We are concerned there may be other ladders being sold that do not meet the standard, so we are introducing a new requirement that only new ladders that comply with this standard can be listed. This change will take effect from 1 July 2012, giving members a month to get ladders they have in stock tested to the standard. More...
Payment delays - Queens Birthday
Queens Birthday is coming up this Monday, so we wanted to let you know there will be a delay with payments if you use phone or internet banking to top up your Trade Me account. If your payment is made after 8pm on Friday 1 June, it will not arrive in your Trade Me account until Wednesday 6 June.
We are sorry for the inconvenience caused, but this is how the banks roll on Public Holidays. We hope you all have a safe and happy long weekend.
Problems Listing Boats
We're aware of an issue that is preventing people from listing in the "Boats and Marine" category. Our Tech team are working on a fix and hope to have it sorted first thing in the morning.
We apologise for the inconvenience.
Site Issue
We had an issue this morning between 6:44am and 6:54am where some people were unable to access the site. We have now fixed the problem and have extended all auctions that were due to close between 6:45am and 7:15am by one hour.
Apologies for the inconvenience.