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Update: Book a courier service is temporarily down
We're back! 'Book a courier' is working again. Apologies again for any inconvenience this has caused you.
Book a courier service is temporarily down
Unfortunately, our 'Book a courier' service is having some issues, and bookings aren't able to be made.
Packages booked before this outage are unaffected, and will go ahead as normal. However you will not be able to view the booking information for your packages during this time.
We're working on the problem and hope to have it up again soon. We will update this site announcement when it's back up and running. More...
Issues with Customer Service emails - resolved
Update (10:05pm): We are back in action on the Customer Service emails front. If you tried to contact our team between 7:50pm and 10:04pm, please try us again. Sorry for any inconvenience here.
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The system we use to manage our Customer Service emails is currently down. If you're trying to email us, you'll get an error message. More...
Book a courier working again
We're back! 'Book a courier' is working again. Apologies again for any inconvenience this has caused you.
Book a courier outage
Unfortunately, our 'Book a courier' service is having some issues, and bookings aren't able to be made.
Packages booked before this outage are unaffected, and will go ahead as normal. However you will not be able to view the booking information for your packages during this time.
We're working on the problem and hope to have it up again soon. We will update this site announcement when it's back up and running. More...