- Community >
- Announcements >
- Site status
Archive for Site status announcements
Site issue resolved
Earlier today we experienced an issue that caused Trade Me to be slow or unavailable for some members.
We’ve now resolved this issue and have extended all auctions due to close between 10.40 am and 11.00 am by 1 hour. Apologies for the inconvenience.
Site performance issues
Trade Me experienced intermittent performance problems over the weekend due to power outages and flooding affecting the links between our data centres, reducing our capacity over peak periods. We are also experiencing some email delays as we clear through a large backlog of outbound mail.
We’re really sorry for any inconvenience that this event has caused. We are continuing to work with local providers to get things back to normal, and adding extra capacity to reduce the chance of ongoing problems.
Payments issues RESOLVED
Earlier today we experienced an issue processing credit card payments – sorry about any pain this caused you.
We’ve now fixed this problem so you should be able to use your credit or debit card on-site again.
Site Issue - Resolved
Earlier today we experienced an issue that caused Trade Me to be slow and photos to be unavailable for some members.
We’ve now resolved this issue and the site is running normally. Apologies for the inconvenience.
Auctions not closing earlier tonight
Earlier tonight we experienced an issue on the site which resulted in some auctions taking longer than normal to close. We’re past the worst of it and auctions are now closing as expected with a small backlog to catch up on.
We’ll be nutting out the main cause of this during the night and we're sorry if this has caused frustration for any of you.