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Issue: Landing pages for Jobs & Property
We had a little issue with the landing pages for Trade Me Jobs and Trade Me Property this morning between 9:22am and 9:44am. It is all fixed and listings were unaffected, but we're sorry for any inconvenience.
New Christchurch Earthquake Support section live
As part of the relief effort, our team have been working hard to build a new Trade Me Earthquake Support Section dedicated to helping people out in the aftermath of Tuesday’s earthquake. This new section sets out several ways you can help those in need, and ways you can get help if you need it.
Since the earthquake, there have been heaps of members posting offers of housing and transport and all sorts of other things for earthquake victims. The new section lets people list and search labour, accommodation and transport. It also provides a place to list any lost and found pets. These categories are all free.
As well as links to some online resources around the earthquake, we have also included information for members if they want to volunteer to help out with the relief effort, or make a donation. More...
Site Issue: Q & A and bidding
We had an issue on the site this morning between 11:00 and 11:40 where some people were unable to ask questions or bid on items. We have now fixed the problem and have extended all auctions that were due to close between 11:00 and 12:00 by two hours.
Apologies for the inconvenience.
Site outage this morning
Just a quick update to let you know about an issue we experienced at Trade Me this morning. There was a power outage in Wellington and Trade Me was affected, along with thousands of other homes and buildings across the city. Several other major websites were also knocked out by the power outage.
The site was down between 8:41am and 10:05am. Around 14,000 auctions were set to close, so we have extended all of these by 4 hours.
We're sorry for the hassle this causes anyone. More...
Issue with bill payment processing
Just a heads up - we are experiencing issues with our bill payment process this morning so internet payments made yesterday haven’t shown up on members' accounts yet. Our technical guys have the hood up and are tinkering with the engine but at this stage we are still unsure of what the problem is. We will post an update once we have this resolved.
Update 11.58am - We have resolved this issue and bill payments are now being processed to accounts. Our apologies for the delay.