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Credit Card Payment Issues
We’re currently experiencing some issues with credit card payments, these issues are NZ wide and are affecting all credit card and eftpos transactions. Our payment providers are working hard to resolve the issues, we’ll let you know when everything is up and running again.
Issue: Landing pages for Jobs & Property
We had a little issue with the landing pages for Trade Me Jobs and Trade Me Property this morning between 9:22am and 9:44am. It is all fixed and listings were unaffected, but we're sorry for any inconvenience.
New Christchurch Earthquake Support section live
As part of the relief effort, our team have been working hard to build a new Trade Me Earthquake Support Section dedicated to helping people out in the aftermath of Tuesday’s earthquake. This new section sets out several ways you can help those in need, and ways you can get help if you need it.
Since the earthquake, there have been heaps of members posting offers of housing and transport and all sorts of other things for earthquake victims. The new section lets people list and search labour, accommodation and transport. It also provides a place to list any lost and found pets. These categories are all free.
As well as links to some online resources around the earthquake, we have also included information for members if they want to volunteer to help out with the relief effort, or make a donation. More...
Site Issue: Q & A and bidding
We had an issue on the site this morning between 11:00 and 11:40 where some people were unable to ask questions or bid on items. We have now fixed the problem and have extended all auctions that were due to close between 11:00 and 12:00 by two hours.
Apologies for the inconvenience.
Site outage this morning
Just a quick update to let you know about an issue we experienced at Trade Me this morning. There was a power outage in Wellington and Trade Me was affected, along with thousands of other homes and buildings across the city. Several other major websites were also knocked out by the power outage.
The site was down between 8:41am and 10:05am. Around 14,000 auctions were set to close, so we have extended all of these by 4 hours.
We're sorry for the hassle this causes anyone. More...