Archive for Site status announcements

Text Me SMS Problems (Resolved)

Written by Matt in Site status at 8:41am, Tue 6 Sep 2011

UPDATE 9:58am
We have been advised by our SMS provider that the issue of non delivery of Text Me SMS messages has been resolved. Thanks for your patience with this.

We are currently aware of a problem that is preventing the delivery of Text Me SMS messages to some users on the Telecom network. Unfortunately this issue is outside of our control.

We will post an update once this problem has been resolved.

Starship Spring Clean II is under way

Written by Paul in General, Top Seller and Site status at 2:15pm, Wed 31 Aug 2011

We're stoked to be supporting the Starship Spring Clean again this year. It has just been switched on here at Trade Me, and will be running for the month of September.

We did this last year and it was cool. Who wouldn't want to help out the national children’s hospital and one of New Zealand's most awesome charities, the Starship Foundation?

There are 3 things involved: list an item, pledge to donate auction proceeds to Starship, then donate once the item is sold. Aim to donate as close to 100% as you can. Also, don't forget there's free Gallery on $1 reserve listings.  More...

Christchurch Earthquake Support site back up

Written by Paul in General and Site status at 4:59pm, Tue 14 Jun 2011

Back on 23 February, we switched on a dedicated Christchurch Earthquake Support website. This gave people a chance to help out and also take up offers of help after the 22 February earthquake. It was totally free.

We thought it was coming to an end of its useful life, and we were in the process of dialling it down. However, since the events of yesterday we've had lots of enquiries from members keen to help so we reinstated it today. We hope people find it useful.

The QuakeMates site for Aucklanders to help out Canterbury rugby fans with "in-home" accommodation during the Rugby World Cup is up and running too. More...

Credit Card Payment Issues - Update

Written by Jenny in General and Site status at 9:26pm, Thu 12 May 2011

We experienced some issues with credit card payments tonight which resulted in members being unable to credit their accounts between 6:30pm – 7:01pm. These issues were NZ wide and affected all credit card and eftpos transactions. Our payment providers worked hard to resolve the issues and all members should now be able to credit their accounts.

Credit Card Payment Issues

Written by Jenny in General and Site status at 7:09pm, Thu 12 May 2011

We’re currently experiencing some issues with credit card payments, these issues are NZ wide and are affecting all credit card and eftpos transactions. Our payment providers are working hard to resolve the issues, we’ll let you know when everything is up and running again.

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