Archive for Site status announcements

Auction Closing Issues [Resolved]

Written by Matt in Site status at 5:41pm, Mon 8 Apr 2013

Update 6:59pm: We've found and fixed the problem, auctions are closing as normal and the backlog has cleared.

Thanks for your patience.

We're currently experiencing an issue which is delaying the closing of some auctions on the site. More...

Auction Closing Issues [RESOLVED]

Written by Matt in Site status at 12:48pm, Mon 11 Mar 2013

Update (2:49pm): This issue has now been resolved and all affected auctions have closed correctly. Thanks for your patience, and once again we apologise for the inconvenience.

Hi all

We're currently experiencing issues with some auctions not closing correctly. More...

Xtra Email Issues

Written by Matt in Site status at 10:44am, Thu 28 Feb 2013

We understand that Xtra are currently having technical difficulties with email delivery. Emails are being sent by Trade Me as per normal.

If you are an Xtra customer and continue to have problems receiving email you may wish to contact the Xtra helpline.

Credit Card Payment Issues [RESOLVED]

Written by Matt in Site status at 11:37am, Fri 30 Nov 2012

Update 12.05pm: These issues have now been resolved.

We’re currently experiencing some issues with credit card payments. Our payment providers are working hard to resolve these and we’ll let you know when everything is up and running again.

We apologise for the inconvenience.

Update 22nd November: Photo Problems [Resolved]

Written by Matt in Site status at 8:50pm, Sun 18 Nov 2012

Update 22nd November: We were able to successfully track down our image issues to faulty hardware which was replaced last night, so viewing and uploading of photos should now be back to normal. If you are still experiencing issues with images on the site, please let us know.

Once again we apologise and thank you for your patience.

Update 20th November: Unfortunately we are still experiencing intermittent issues with our image serving platform. Our Tech team are scrambling to get this fixed, and hope to have it resolved soon. More...

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