- Community >
- Announcements >
- Site status
Archive for Site status announcements
Site Issue
We had an issue this morning between 6:44am and 6:54am where some people were unable to access the site. We have now fixed the problem and have extended all auctions that were due to close between 6:45am and 7:15am by one hour.
Apologies for the inconvenience.
Email Delays [Resolved]
Update (4pm): We've identified and fixed the issue, all mail is now being delivered normally. Thanks for your patience.
We are currently experiencing an issue which is causing a delay sending emails to some of our members.
We are working on the problem and hope to have a resolution soon. More...
Payments problem: Visa credit cards
Update, 9:48am: This issue has been fixed. Apologies for any inconvenience.
*****
We understand there is current a problem with the credit card processing network for Visa. This is causing some credit card transactions to be declined. The banks are aware of the issue and are working to fix it. If your credit card is declined please try again shortly.
Site Issue
We had an issue today between 1:38pm and 1:48pm where logged in people were unable to access the site. We have now fixed the problem and have extended all auctions that were due to close between 1:38pm and 1:48pm by one hour.
Apologies for the inconvenience.
Text Me SMS problems (Resolved)
UPDATE (5.25pm)
The issue has now been resolved. Apologies for the inconvenience and thanks for your patience.
There is currently a problem preventing the delivery and receipt of Text Me SMS messages to and from our members.
Our Tech team is working hard to resolve this issue and we will post an update once this problem has been fixed. More...